MynaG's Bits n Bytes

23 Aug, 2011

Fixed: ATI Install Manager freezes/hang at Analyzing System for Windows 7

Posted by: mynag In: Computer|Solution & tips|Solutions & Tips|Windows

It took me some time to figure this out and finally got it to work after hours of googling and researching at various forums. It bemuses me why haven’t the AMD engineers solve this issue with the installation that leave so many ATI graphic card users frustrated during software installation. At least give us a BIG WARNING NOTE before driver and software installation!

Solution:

Go to the Device Manager.

  1. Click on the Windows Icon on the taskbar.
  2. At the bottom, there is a text entry box (Search Program and files). Type in the following
    devmgmt.msc
    and press Enter

In the Device Manger, click on the Display adapaters and expand. If your graphic card is detected, it should be listed there either as the correct Graphic card model name or it could just be listed as Standard VGA Graphics Adapter. If Windows cannot find the correct driver for your graphic card, it will be listed under Other devices as Video controller (VGA Compatible).

In Windows 7, you might have the driver installed automatically for you. If that is the case you will see that under the Display adapter is/are your graphic card name followed by these words (Windows 7). Although the drivers were already installed by Windows 7 and it seems to work fine, the problem is it might not be the latest drivers and this could cause problem when you try to install CCC (Cataylst Control Center) that will cause the installer to freeze or hang.

Get the latest graphic drivers of your graphic card from the AMD.com Graphics Drivers and Software page.

Ensure that you downloaded the correct package according to your graphic card model and your operation system.

In some cases, you will be able to find a driver-only install package, instead it will list the download as a all-in-one software package such as the Catalyst Software Suite which will include the drivers, Catalyst Control Center etc.

  1. Download the software package to a location in your hard drive.
  2. Run the package.
  3. You will be asked to choose a location to extract the software package.
  4. Once it complete extracting, ATI install manager open.
  5. Close/Exit the ATI Install manager by clicking the <Cancel> button or close (X)  button at the top right corner.
  6. Go back the Device Manager and select the graphic card under Display adapter or Video Controller  under Other devices if your card is not detected by Windows.
  7. Right Click on it and select <Update driver software…>
  8. Click Browse my computer for driver software.
  9. Click on the <Browse…> button and browse to the location where you have extracted the package. Checked on the checkbox <Include Subfolders> and then click <Next>.
    1. If you know where the driver’s exact location, you can click on the <Let me pick from a list of device drivers on my computer>.
    2. Click on <Have disk…> and click <Browse…> to locate the INF file or Setup information file.  Select the folder where the driver is located. Go to the location where you have extract the package to. The drivers are usually located under the folder called Drivers. Sometime, the driver folder is located at the Package folder.
    3. Select that file and click <OK> and if it is correct,  you should be able to see your graphic card name listed in the box.
    4. Select the graphic card name listed in the List and click <Next>.
  10. The driver should be successfully installed now.
  11. Go back to the location where the package is extracted and run the setup.exe to open the ATI install Manager. The setup should run smoothly without any freezing now.

8 Responses to "Fixed: ATI Install Manager freezes/hang at Analyzing System for Windows 7"

1 | Hedley Hurwitz

June 27th, 2012 at 8:15 pm

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You are an angel from heaven! at last my sanity has been restored. How the heck ATI can ignore this problem I have no idea.

2 | Rod

August 28th, 2012 at 10:49 pm

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Thanks for the ATI Install Manager Fix.
Can’t believe AMD hasn’t fixed this yet.

3 | Nixxo

December 21st, 2012 at 1:43 am

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Well, thank you for the help. I haven’t yet tried this because I currently use the latest stable driver (CCC 12.10) but I tried updating to the new Beta CCC 12.11 when I ran in to this exact problem. I didn’t think much about it and shoved it off as a beta problem… Well, looks like I am going to follow these steps as soon as they release the new sable version assuming they’ve not fixed the problem until then. I hope this works, thank you!

4 | Amir

December 21st, 2012 at 10:58 am

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i did all the things that u said…but the installation was not successfull it said ” windows encountered a problem installing the driver software for your device…the driver selected for this device does not support this version of windows ” i want to install ATI Radeon HD 6750 on my laptop windows 7 home premium … please help me :(

5 | d-thinker

March 13th, 2013 at 7:45 am

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I had the same problem – I hope the latest audio driver is there too. Will give it a go.

I am having problems playing audio, it only seems to work when I run a full visualisation? But all games work with audio? Though the sound seems to sound better than my GTS 450 card?

I use 7950 Vapour On AsRock AMD board.

Free music at d-thinker.com

6 | Eric

December 19th, 2013 at 5:31 am

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Thanks man
You save the world :D

7 | ho3in

June 18th, 2014 at 4:18 pm

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thank u so much.
it worked.god bless u

8 | Mano

October 5th, 2014 at 2:58 pm

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Thanks man, like you said weird that the folks at AMD have not fixed this yet.

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