MynaG's Bits n Bytes

23 Aug, 2011

Fixed: ATI Install Manager freezes/hang at Analyzing System for Windows 7

Posted by: mynag In: Computer|Solution & tips|Solutions & Tips|Windows

It took me some time to figure this out and finally got it to work after hours of googling and researching at various forums. It bemuses me why haven’t the AMD engineers solve this issue with the installation that leave so many ATI graphic card users frustrated during software installation. At least give us a BIG WARNING NOTE before driver and software installation!

Solution:

Go to the Device Manager.

  1. Click on the Windows Icon on the taskbar.
  2. At the bottom, there is a text entry box (Search Program and files). Type in the following
    devmgmt.msc
    and press Enter

In the Device Manger, click on the Display adapaters and expand. If your graphic card is detected, it should be listed there either as the correct Graphic card model name or it could just be listed as Standard VGA Graphics Adapter. If Windows cannot find the correct driver for your graphic card, it will be listed under Other devices as Video controller (VGA Compatible).

In Windows 7, you might have the driver installed automatically for you. If that is the case you will see that under the Display adapter is/are your graphic card name followed by these words (Windows 7). Although the drivers were already installed by Windows 7 and it seems to work fine, the problem is it might not be the latest drivers and this could cause problem when you try to install CCC (Cataylst Control Center) that will cause the installer to freeze or hang.

Get the latest graphic drivers of your graphic card from the AMD.com Graphics Drivers and Software page.

Ensure that you downloaded the correct package according to your graphic card model and your operation system.

In some cases, you will be able to find a driver-only install package, instead it will list the download as a all-in-one software package such as the Catalyst Software Suite which will include the drivers, Catalyst Control Center etc.

  1. Download the software package to a location in your hard drive.
  2. Run the package.
  3. You will be asked to choose a location to extract the software package.
  4. Once it complete extracting, ATI install manager open.
  5. Close/Exit the ATI Install manager by clicking the <Cancel> button or close (X)  button at the top right corner.
  6. Go back the Device Manager and select the graphic card under Display adapter or Video Controller  under Other devices if your card is not detected by Windows.
  7. Right Click on it and select <Update driver software…>
  8. Click Browse my computer for driver software.
  9. Click on the <Browse…> button and browse to the location where you have extracted the package. Checked on the checkbox <Include Subfolders> and then click <Next>.
    1. If you know where the driver’s exact location, you can click on the <Let me pick from a list of device drivers on my computer>.
    2. Click on <Have disk…> and click <Browse…> to locate the INF file or Setup information file.  Select the folder where the driver is located. Go to the location where you have extract the package to. The drivers are usually located under the folder called Drivers. Sometime, the driver folder is located at the Package folder.
    3. Select that file and click <OK> and if it is correct,  you should be able to see your graphic card name listed in the box.
    4. Select the graphic card name listed in the List and click <Next>.
  10. The driver should be successfully installed now.
  11. Go back to the location where the package is extracted and run the setup.exe to open the ATI install Manager. The setup should run smoothly without any freezing now.

No Responses to "Fixed: ATI Install Manager freezes/hang at Analyzing System for Windows 7"

Comment Form


  • mynag: It should work because I have personally tested them myself. Be aware of the diffrerence of location as stated in this post where it should be copied
  • Not Happy: The above information is not helpful because the Communications are for the phone not for the computer
  • Stephanie: For further information, it only helped me extract the emoticons from my Windows XP but I could not get Windows Live Messenger to recognize the added

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