MynaG's Bits n Bytes

23 Aug, 2011

Fixed: ATI Install Manager freezes/hang at Analyzing System for Windows XP

Posted by: mynag In: Computer|Solution & tips|Solutions & Tips|Windows

It took me some time to figure this out and finally got it to work after hours of googling and researching at various forums. It bemuses me why haven’t the AMD engineers solved this annoying issue with the installation that leave so many ATI graphic card users frustrated during software installation. At least give us a BIG WARNING NOTE before any driver and software installation!


Go to the Device Manager.

  1. Click on the Start button on the Windows taskbar.
  2. On the Windows menu, locate and click on the menu item <Run…> (usually on the right bottom or bottom of the menu).
  3. At the text entry box Open. Type in the following
    and press Enter or Click <OK>.


In the Device Manger, click on the Display adapaters and expand. If your graphic card is detected, it should be listed there either as the correct Graphic card model name or it could just be listed as Standard VGA Graphics Adapter. If Windows cannot find the correct driver for your graphic card, it will be listed under Other devices as Video controller (VGA Compatible).

Get the latest graphic drivers of your graphic card from the Graphics Drivers and Software page.

Ensure that you downloaded the correct package according to your graphic card model and your operation system.

In some cases, you will be able to find a driver-only install package, instead it will list the download as a all-in-one software package such as the Catalyst Software Suite which will include the drivers, Catalyst Control Center etc.

  1. Download the software package to a location in your hard drive.
  2. Run the package.
  3. You will be asked to choose a location to extract the software package.
  4. Once it complete extracting, ATI install manager open.
  5. Close/Exit the ATI Install manager by clicking the <Cancel> button or close (X)  button at the top right corner.
  6. Go back the Device Manager and select the graphic card under Display adapter or Video Controller  under Other devices if your card is not detected by Windows.
  7. Right Click on it and select <Update driver…>
  8. Select No, not this time and click <Next>.
  9. Select Install from a list or specific location (Advanced) and click <Next>.
  10. Select Don’t search. I will choose the driver to install. and click <Next>.
  11. Click on the button <Have Disk…>
  12. Click on the button <Browse…>and go to the location where you have extract the package to. The drivers are usually located under the folder called Drivers. Sometime, the driver folder is located at the Package folder. Once you found the Driver folder, there could be another subfolder named after the Windows OS such as XP_64 or XP_32 or Vista etc. Within the folder, you will find a file with the INF extension or file type called Setup Information. Select that file and click <OK> and if it is correct,¬† you should be able to see your graphic card name listed in the box.
  13. Select the graphic card name listed in the List and click <Next>. The driver will be installed on your system.
  14. Go back to the location where the package is extracted and run the setup.exe to open the ATI install Manager. The setup should run smoothly without any freezing now.



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